Services & Capabilities
What types of properties do you clean?
We provide cleaning services for both residential homes and commercial spaces such as offices and businesses.
Can I book a one-time cleaning?
Yes, we offer both one-time and recurring cleaning services for residential and commercial customers.
Can I schedule regular office cleaning?
Absolutely, we offer customizable recurring cleaning schedules for offices and commercial spaces.
Do you provide cleaning for move-ins or move-outs?
Yes, we offer cleaning services designed for both move-in and move-out situations.
Are cleaning services available after business hours?
Yes, we offer flexible scheduling, including after-hours cleaning to accommodate your needs.
What does your restroom attendant service include?
This service includes restroom monitoring, cleaning, restocking supplies, and maintaining hygiene standards during events or business hours.
Specialized Cleaning
Do you provide carpet and rug cleaning?
We offer professional carpet and rug cleaning using advanced techniques to ensure a deep clean.
Do you move furniture when cleaning carpets?
We can move light furniture as part of our carpet cleaning service. Please let us know if you have heavier items.
How often should office carpets be cleaned?
We recommend cleaning office carpets at least twice a year, or more frequently in high-traffic areas.
Can you clean tile and grout?
Yes, we have specialized equipment and products for thoroughly cleaning tile and grout surfaces.
Do you offer hardwood floor cleaning and care?
Yes, we specialize in cleaning and maintaining hardwood floors to extend their life and appearance.
What upholstery materials can you clean?
We clean a wide variety of upholsteries, including fabric and leather furniture.
Can you clean leather furniture?
Yes, our trained professionals are experienced in cleaning and caring for leather furniture.
Can you remove stubborn stains from upholstery or carpets?
We use advanced stain removal techniques and products to effectively treat and remove tough stains.
How do you handle odor removal?
We use specialized products and treatments to effectively eliminate unwanted odors from your space.
Products, Safety & Staff
Do you use environmentally friendly cleaning products?
Yes, we use eco-friendly products for all of our cleaning services.
Are your cleaning solutions safe for children and pets?
Our cleaning products are eco-friendly and safe for use around children and pets.
Are your cleaners insured and background checked?
All of our cleaners are fully insured and undergo background checks before joining our team.
What safety measures do your staff follow?
Our staff follow strict safety and hygiene protocols, including the use of gloves and protective equipment as needed.
Consultations, Pricing & Booking
Is there an initial consultation or estimate?
Yes, we provide complimentary consultations and estimates for all cleaning services.
How can I get a quote for cleaning services?
You can contact us by phone or through our website to request a free, no-obligation quote.
How is pricing determined for your services?
Our pricing is based on the size of the area, the type of cleaning required, and the frequency of service.
How do you customize cleaning solutions for different environments?
We conduct a consultation to understand your needs and tailor our methods and products to best suit your space.
How do you handle special requests or sensitive areas?
We address special requests during the initial consultation and ensure sensitive areas are cleaned according to your instructions.
How far in advance should I schedule a cleaning?
We recommend scheduling as early as possible, especially for specific dates or times, but we do our best to accommodate short-notice requests.
Do you offer emergency cleaning services?
We do our best to accommodate emergency cleaning requests. Please contact us as soon as possible for urgent needs.
What should I do before your team arrives?
We recommend removing fragile or valuable items, and letting us know about any particular areas you’d like us to focus on.
Is there a satisfaction guarantee?
Yes, we are committed to customer satisfaction and will address any concerns if you are not completely happy with our service.
Products, Safety & Staff
What areas do you serve?
We primarily serve Bohemia, NY, and the surrounding areas on Long Island.
What payment methods do you accept?
We accept various payment methods including credit cards, checks, and online payments.